AI agents for magical customer experiences
Chatbase is the complete platform for building & deploying AI support agents for your business.
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Trusted by 10,000+ businesses worldwide
- Sage
- Chuck E. Cheese
- Miele
- IHG HOTELS & RESORTS
- nationalgrid
- Opal
- F45 TRAINING
- alpian
One agent for every customer interaction, runs support, sales, and product guidance 24/7
Support agent
Resolve complex support queries accurately across live chat, email, phone, Slack, and more.
Sales agent
Engage prospects, answer product questions, and guide conversations toward revenue.
Product guidance agent
Help customers find info and understand your products with a clear, on-brand voice.
"Chatbase is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent."
Marc Manara, Head of Startups
The agent lifecycle
Publish your agent across chat, WhatsApp, email, Slack, and more with a single click. Goes live instantly.
- Wordpress
- Website widget
- Website iframe
- Shopify
- Slack
- Messenger
Opal guides members to better focus with AI-powered chat across millions of users
Learn moreThe complete product suite for customer-facing agents. Build, deploy and optimize across every channel, on one platform.
Procedures written in plain language, followed step by step with actions built in.
- 1.Ask for order number and email to locate order.
- 2.Use lookup_order to retrieve the order details.
- 3.Confirm which item the customer wants to return.
- 4.Check the return window eligibility.
- 5.Check the customer information.
- 6.Use payment_info to retrieve payment details.
Widgets let agents respond with interactive components, not just text.
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AI Agent
Helpdesk built for AI and humans working from the same conversation.
Helpdesk
| Status | Requestor | Ticket details | Last updated |
|---|---|---|---|
| New | Jane Doe | Payment issue I was charged twice for my subscription this month. Can someone look into this ASAP? | 30m |
| New | John Smith | Login problem I can’t log in even after resetting my password twice. Keeps showing an error. | 45m |
| On hold | Alice Jones | Bug report The dashboard freezes every time I try to export a report. Please check. | 50m |
| Closed | Bob Brown | Account cancellation I canceled my plan last week but just got billed again. What’s happening? | 1h |
| Closed | Sara Wilson | Feature request Would love a dark mode option for better readability at night. | 2h |
| On hold | Mark Lee | Integration help Need help setting up the Slack integration — can’t find the API key. | 2h |
| On you | Emily Clark | Onboarding question How do I invite team members to join our workspace? | 3h |
Backstage is your agent, offstage. Ask it about customers, tell it what to fix.
Summarize issues customers are facing
Completed 3 actions
Summary of customer issues this week.
- Pricing and billing435
- Account setup312
- API integration302
- Product features and usage248
- Bug reports and errors212
AI Agent
Analytics on topics, sentiment, and trends.
Positive
713
Jul 5 541
Integrations with CRMs, helpdesks, and more.
Playground for testing models and settings.
- Claude 4.6 Opus
- Gemini 2.5 Flash
- GPT-5
- Grok 4
“Before using Chatbase, user inquiries were handled entirely through manual channels such as emails and text-based responses. Since implementing Chatbase, we’ve achieved more consistent responses and reduced repetitive inquiries, allowing our team to focus on higher-value analytical and operational tasks.”
Michael Igo, Assistant Director, Department of Statistics Malaysia
Build once and deploy everywhere
Let customers call and get instant answers. Your agent handles questions over voice with natural, conversational responses.
Trusted by over 10,000 brands.
“Figuring out what to automate and what needs a human — Chatbase has been a great partner.”
Kenneth Schlenker, CEO
Read customer story4.8
Chatbase is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Built for your industry
The world’s best customer experiences run on Chatbase
Join thousands of teams using Chatbase to build AI agents that deliver exceptional support at scale — across chat, email, and voice.